3739 W.37th Ave
Hobart, Indiana 46342
(3 Blk E of 1-65 on Ridge Rd.)
Phone : 219-942-8561
Fax : 219-942-8563
Truck Rental : 219-942-7775

Policies

Our car rental policies section answers your frequently asked questions about Holiday Rent a Car.

Rental Policies

PAYMENT

Debit cards: Valid drivers license and debit card must be in the same name.  Debit card will be charged at time of pickup.  1st time renters, see the Pre-paid card/Debit Card Rentals section.
NOTE: Unused funds will be returned through the credit card processor after vehicle return. Due to bank processing it can take up to 5 business days to appear back on your account when using this form of payment.

Major credit cards: Valid drivers license and credit card must be in the same name. Credit card must have available funds of $250.00 or estimated amount of rental charges whichever is greater. At time of rental credit card funds will be taken as a deposit against rental charges.
NOTE: We do not accept the miniature key tag style credit cards.
NOTE: Unused funds will be returned through the credit card processor after vehicle return. Due to bank processing it can take between 2 to 5 days to appear back on your account when using this form of payment.

Pre-paid card/Debit Card rentals: In order to utilize Pre-paid cards or Debit Card (as opposed to major credit card) as a qualifying Method of Payment at time of rental, the following conditions must be satisfied:

  • Must be a local resident.
  • Must be employed full time and show proof of employment.
  • Must have a land-line phone or cell phone to the address you live.
  • Must provide proof of a utility bill in primary renters name.
  • Must provide personal references upon request.
  • All bills must be dated within the past 30 days, we do not accept Past Due or Disconnect notices.  All bills must have matching name and address. 

INSURANCE

Optional Insurance details available at rental counter. If renter elects to provide own insurance coverage, proof of insurance is required. If the primary renter or additional driver is between the ages of 21 - 24 they must have their own liability insurance coverage.

Supplemental Liability Coverage (SLI) This coverage is excess over underlying insurance specific within your signed rental agreement up to 1,000,000 dollars. Protects you against claims made by third party for bodily injury and/or property damage sustained as a result of an accident while operating the rental vehicle. Does not cover all situations that may arise while operating a rental vehicle.

Loss Damage Waiver Holiday offers to all renters LDW, Loss Damage Waiver, which for an additional daily charge relieves the renter of all financial responsibility for the loss or damage to the rental car, as long as the vehicle is used in accordance with the terms of the Rental Agreement. Renter may choose from a $500 deductible or $0 deductible.

DRIVERS LICENSE

A valid drivers license for all drivers on the rental agreement must be provided at the time of pickup. (U.S., Canadian or international licenses with a valid passport are accepted). We do not accept temporary paper drivers licenses. 

AGE

Minimum age for renters and drivers is 21.
NOTE: Renters and drivers under the age of 25 are subject to an underage charge of $10.00 per day.  If the underage driver is an additional driver and not the spouse of the primary renter a $7 per day additional driver fee will also apply. 

CANCELLATION

There is a 48 hour cancellation policy. A reservation deposit of $100 will be forfeited if cancelled within that time period unless Holiday is able to re-reserve the vehicle for the full value of the cancelled reservation.

CUSTOMER PICKUP AND DROP OFF

We offer free customer pickup and drop off to local area only.  Some restrictions apply.  You must request a pickup or drop off at least 1 hour before closing.

MILEAGE

We offer local and travel rates.  Unlimited mileage available.  Some restrictions apply.  Over mileage on local rate is  $.25 per mile.

RESERVATION GRACE PERIOD

Reservations will be honored for a period of 2 hours after the confirmed pick up date and time.  If there is a deposit on the reservation, $100 of the deposit will be forfeited unless the vehicle can be re-rented for the full value of the reservation. 

ALL VEHICLES REQUIRE  A $100 DEPOSIT FOR ADVANCE RESERVATIONS

EARLY/LATE RETURN - Your confirmed rental rate applies only to the exact reservation period specified. All passenger vans, minivans and large SUV's are subject to being charged for the time reserved. No credit will be allowed for an early return. However, in the event that you wish to extend a rental beyond the original return date, every effort will be made to extend the rental, but Holiday cannot guarantee the availability beyond the reservation date.

3 DAY MINIMUM ON WEEKEND RENTALS APPIES. 

ONE-WAY RENTALS

We do not offer one-way rentals.

AFTER HOURS

After hour drops are permitted.  Each vehicle comes equipped with a key that will open the padlock to the gate.  The key drop is located to the right of our front door in our Wynn's Service Door. 

GAS

Vehicles must be returned with the same amount of fuel as at the start of the rental to avoid refueling charges. Refueling is charged at the rate of $8.00 per gallon.

EMERGENCY INFORMATION

In the event of an emergency such as an accident please contact your local police as well as the rental office during normal business hours.  If due to a breakdown contact the rental office during normal business hours. Roadside assistance information is in the glove compartment of each vehicle which is provided by the specific manufacturer.

EQUIPMENT

GPS: GPS Units are available for rent at $5.00 per day, or $30 for the week. Please ask for details at the time of rental.

GEOGRAPHIC

Holiday Rent a Car's Vehicles are NOT allowed to travel West of the Rocky Mountains or into Mexico.

ADDITIONAL DRIVERS

Additional drivers must meet all qualifications as the primary driver in regards to age, license, and major credit card. An additional driver charge of $7.00 per day per additional driver. There is no additional driver charge for a spouse of the primary renter named on the rental agreement.

RULES

Extensions To extend the rental agreement, customers must contact our location by the original due date.

Length of rental Rental agreements (contract) cannot be assigned for a period longer than 28 days. If you have reserved the vehicle for a longer period of time, you must come into our location prior to the 29th day and renew the rental agreement (contract). The rate booked is guaranteed for the original duration of the reservation. Returns earlier or later than the return date on the reservation will be subject to a higher daily rate. We do often require a 3 day minimum rental on weekends throughout the summertime. Please call to check for availability if needing for 1 or 2 days on the weekend.

Grace period A rental day is each 24 hour time period commencing with the date/time indicated on the rental agreement (contract) at the time of rental. There is a 1-hour grace period for return. Hourly charges may apply after this grace period. After four hours a full-day charge will apply.

Rental Requirements All renters/drivers will be required, at the time of rental, to supply: A valid drivers license (U.S., Canadian or international licenses with a valid passport are accepted), current home address (not P.O.Box), a current home phone number, and second contact phone number (cell or business).

Pickup/Returns Vehicle must be returned to the same location as rented. 

Smoking is permitted.  For non-smokers, all vehicles are cleaned on a regular basis.

Mileages per gallon are manufacturers estimates

NO PROM RENTALS! NO EXCEPTIONS!



Free Local Customer pickup

Weekdays 8am- 6pm
Sat 8am - 2pm
Sun 9am - Noon

Penske Truck Rentals

Reserve your Penske Truck Today, Call: 219-942-7775